Formial

Making Prescription Skincare Feel Personal, Trustworthy, And Impossible To Ignore.

Making Prescription Skincare Feel Personal, Trustworthy, And Impossible To Ignore.

Client:

Formial

Industry:

Dermatology

Type:

Social Media

Social Media

Batch.Works logo over a photo of a box of 3D printed objects

The Challenge

The Challenge

The Challenge

Launching a prescription-only skincare brand in a market overflowing with quick fixes and trend-driven products meant Formial had to earn trust before attention. With almost no social presence and a category that can feel intimidating, the real task was to introduce medical-grade skincare in a way that felt human, accessible and founder-led — not clinical or distant.

Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front

Instead of overwhelming people with science, we focused on simplifying it. We built a clear, transparent communication system — from tone and vocabulary to how the brand talks about actives and results. The goal was to make prescription skincare feel understandable and safe.

Our Approach

Key Moves included:


  • Positioning the brand through the doctor himself, establishing credibility through a founder-led voice

  • Launching education-first content like the retinoid series that broke down what people were actually putting on their skin

  • Being fully transparent about formulations, process and expectations

  • Creating consistent content that steadily built awareness without noise or gimmicks

  • Supporting growth with UGC and performance-based ads, and selecting influencers whose voice added authority rather than just reach

Across the board, the brand shifted from “prescription = complicated” to “prescription = personalised and guided.”

Instead of overwhelming people with science, we focused on simplifying it. We built a clear, transparent communication system — from tone and vocabulary to how the brand talks about actives and results. The goal was to make prescription skincare feel understandable and safe.

3D and Depth

Introducing subtle 3D elements to add depth without crossing into cartoonish territory, ensuring visuals looked modern yet mature.

Template Standardization

Creating a cohesive framework for titles, logos, backgrounds, and infographical elements that allowed room for creative exploration while maintaining consistency.

Quick Turnaround

Designing a workflow that enabled us to deliver 15-20 high-quality infographics per month, often within two days of receiving the data.

Brand Alignment

Every element, from color choices to visual hierarchy was crafted to strengthen Groww’s brand recall and create a unified social media aesthetic.

The final templates provided a fresh, polished look, making complex global and economic trends easy for audiences to understand at a glance, while elevating Groww’s overall visual identity.

The Impact

Formial moved from zero presence to a brand with measurable traction and recall.

As awareness and discoverability scaled, Formial reached over 1.2 million views across its content, initially driving 500+ shares a month through high-value educational carousels and doctor-led reels. This strategy cultivated a steadily growing community of over 1,000 followers and fueled a consistent lift in engagement—particularly on ingredient explainers—without relying on aggressive growth tactics. By integrating performance-based ads, user-generated content, and credible influencer collaborations, the brand strengthened trust and attracted a higher-quality audience rather than seeking vanity reach. Today, Formial operates with a robust brand structure and a clear content system that continues to drive demand while preserving the personalized, founder-led voice that defined its beginning.

0M+

Views across Social Media

400+

Average monthly shares

950+

Strong Community

Batch.Works product catalogue book on a work top with a graphic printed image on the front
Batch.Works product catalogue book on a work top with a graphic printed image on the front